Fullers has been part of Auckland’s maritime heritage since 1887. Today their fleet deliver half-hourly crossings to Waiheke from downtown Auckland. The ferry is a vital link for residents for work, education and healthcare. Don’t be dismayed when you see resident queues- there is typically room for everyone but residents get first access on to the boat.

If using Fullers do your best to travel off-peak when it’s less busy. If you plan to leave Auckland between 10am and 12pm, or leave Waiheke Island between 3pm and 6pm, it will be busy, and we expect long queues. If you can, avoid these travel times so that you can make the most of your time on the Island. If you can’t travel during off-peak times, Fullers recommend arriving at the ferry terminal at least 60 minutes before your preferred sailing. We think that’s a bit extreme but they do operate off a few closely located piers so we recommend you allow time to check the digital boards and make your way to the right pier and assess the queue.  If you find you are too early and the queues are limited there is a local icecream shop or bar nearby. There is also a sheltered waiting room and toilets at the end of the Queens Wharf Pier.

Services Offered

• Commuter Ferries: 30–40 min sailings, every 30 min peak

• Pet Areas: Dogs are allowed outside.

• Wi-Fi: Wifi available on some boats.

• Refreshments: Onboard café and bar.

Location & Getting There

• Auckland: Queens Wharf and environs

• Waiheke: Matiatia Terminal

Booking Ticket Options

Fullers offer a range of ways to buy ticket options

• One way, return, same day and family passes available.  10 trip tickets can be useful if you are planning a few trips to the island, as more than one person can be tagged on with the ticket. New Zealand senior citizens can travel for free* with an AT HOP card loaded with a SuperGold public transport concession on selected ferry services in Auckland, after 9am weekdays and all day weekends and public holidaysThe definition of a ‘family’ for all Fullers360 ferry services and tour products is as follows:
  •  Family: 2 adults and up to 2 children
  •  Child: 5 to 15 years inclusive
  •  Under 5 years: free
  •  The family fare for ferry travel to Waiheke Island allows you to add additional child tickets at a 10% discount.

• Online – via the Fullers360 website or MyFerry mobile app, e-tickets can be scanned at the terminal

• AT Hop / Tag on Tag off scanners available

• Terminal ticket counters  – note – these can be relied on during summer but have more variable hours during winter.

Check out their website or Facebook page for offers. Offers from time to time can include off peak fares (time of day departures or winter specials).

*Special times of travel apply for Gold Card users.